Logistics & delivery

Automate support and keep logistics moving

Leverage Kindly’s AI solutions to provide real-time shipment status and proactive notifications, ensuring a smooth customer experience.

Book demo

Faster, smarter delivery assistance

Say goodbye to long wait times and frustrated customers! User Intent feature transforms delivery support by instantly understanding and responding to customer needs - whether it’s tracking a package, rescheduling a delivery, or updating an address. With intelligent automation, you’ll reduce support costs, boost efficiency, and create a seamless, hassle-free experience that keeps customers coming back.

Optimize deliveries with Smart Webhooks

Smart Webhook streamlines logistics and delivery operations by connecting chatbots directly to real-time tracking, order management, and customer databases. This allows customers to instantly check package status, update delivery details, or get estimated arrival times - all without human intervention.

By automating key processes and ensuring accurate, up-to-date responses, Smart Webhooks enhance efficiency, reduce support costs, and create a smoother, more reliable delivery experience.

How Kindly’s chatbot reduced Helthjem’s customer service queries by 30%

Helthjem needed an online logistics chatbot system to answer a new flood of customer questions

Read customer story

Smarter deliveries with Kindly

Kindly revolutionizes logistics and delivery services by automating customer support, optimizing delivery routes, and providing real-time tracking updates.

Our AI-powered solutions proactively notify customers about delays, reduce failed deliveries, and streamline returns - minimizing workload while maximizing efficiency. From instant order inquiries to seamless rescheduling, we help you deliver faster, communicate smarter, and keep customers satisfied every step of the way.

For instance, companies like Helthjem have seen up to 30% of tracking inquiries handled by Kindly’s chatbot, leading to higher customer satisfaction and optimized resource allocation.

Read about Helhjem’s success story

What our customers has to say

Emil A.

Effectiveness, smart & easy solutions. We've had been in encounter with them several times during the time we've had them. One of the main things that we're especially in keen of is the fast replies when in need of help. We've also had several analysts done with our bot where Kindly not only does the analyzis, but also comes with a lot of improvements. Highly appreciate it. It's also very easy to build in and easy to launch.

John S.

I would say the people working there, everyone I've met from there have all been super nice and helpful people, It's very easy to implement, and it's been exceeding all my expectations about what it would be like.They've been proactive in checkin in with us, they've given us valuable insights to make our bot better, if i have a customer I get support the same day, usually way faster than that. One thing I've liked alot is the transparancy about what features are being requested and status logs on how often you're using them.

Thomas A.

Kindly's Chatbot has proven to be an excellent addition to our website. Its utilization of GPT technology is truly remarkable, leaving us deeply impressed with the cutting-edge innovation. We are highly satisfied with the dedicated team that facilitated the seamless integration of the chatbot onto our website.

What our customers has to say

Emil A.

John S.

Thomas A.

Optimize deliveries with best-in-class AI agents

Our Conversational AI provides real-time tracking, instant support, and automated updates, making every delivery smooth and hassle-free for your customers.

Book demo Contact us

Discover more about automation

How Kindly’s recruitment chatbot reduced Adecco’s live chat enquiries by 75%

How Kindly’s AI sales chatbot enabled real-time global customer service for Kahoot!

How Kindly Manages 90% Of NBX’s Inbound Customer Support Enquiries