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Platform
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Solutions
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Travel and Hospitality
Transport and Logistics
Retail and eCommerce
Banking and Finance
Resources
Trust Center
Docs
Guides
Blog
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Company
About Kindly
Contact Us
Careers
Legal and Policies
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Book Consultation
Talk to Sales
Book a consultation
The Kindly Blog
Get proven conversational commerce strategies, industry insights, and product updates
Strategy & Insights
Understanding Trust in Chatbots: A Four-Stage Journey
May 15, 2025
3
minutes
Strategy & Insights
How to build trust between chatbots and their users
December 12, 2024
3
minutes
News
Kindly and Posten Bring Announce Strategic Partnership to Enhance Customer Communication with AI Chatbot Technology
October 24, 2024
2
minutes
All
Conversion Optimization
Customer Support
Ecommerce and Retail
Industry-Specific
News
Product and Techonolgy
Strategy and Insights
Customer Support
Unisport partners with Kindly to Improve Customer Support
November 8, 2023
2
minutes
News
Kindly Continues Global Growth, Adds New Office In Sweden
March 18, 2021
2
minutes
Customer Support
How To Create A Guided Conversation Chatbot Framework
April 23, 2020
3
minutes
Strategy & Insights
How to Use Chatbots to Improve Your Customer Experience
April 30, 2020
3
minutes
E-commerce & Retail
How to Improve Customer Service in Your E-Commerce Business
June 25, 2020
4
minutes
Product & Technology
How Artificial Intelligence Tools Improve the Online Shopping Experience
June 25, 2020
4
minutes
Industry-specific
How Will Customer Service Change in the Future?
July 6, 2020
3
minutes
News
Our New Mission: Give Your Customers a Better Experience
July 7, 2020
2
minutes
Strategy & Insights
Top 10 Reasons Why Chatbots Are the Future of Marketing
October 14, 2020
3
minutes
Product & Technology
New Kindly Feature – Nudge
October 26, 2020
2 min read
minutes
Industry-specific
How Chatbots Create Value for the Automotive Industry
January 14, 2021
2
minutes
News
Kindly Hires New Chief Marketing Officer and Chief Customer Officer
April 23, 2021
2
minutes
Strategy & Insights
Giving Customers a Voice - Using Chatbots and AI for Customer Insights
June 11, 2021
4
minutes
Strategy & Insights
Only a Third of Sweden's Largest E-Retailers Use Online Chat
June 21, 2021
2
minutes
Strategy & Insights
Why the Death of Third-Party Cookies Has Permanently Changed Cross-Domain Tracking & Retargeting
June 23, 2021
5
minutes
E-commerce & Retail
Product Recommendations from Chatbots? Yes, Please!
June 24, 2021
2
minutes
E-commerce & Retail
Why is Shopping Cart Abandonment a Problem for Retailers?
June 30, 2021
4
minutes
Customer Support
Need Outsourced Customer Support Services? Here's Why You Should Consider A Chatbot Instead
July 7, 2021
5
minutes
Conversion Optimization
5 of the Best Abandoned Cart Emails to Inspire You
August 26, 2021
5
minutes
E-commerce & Retail
5 Reasons A Conversational AI Website Grows Your E-Commerce Business
September 16, 2021
4
minutes
E-commerce & Retail
Møller Mobility Group will use a chatbot from Kindly as one of several measures to create better customer experiences
September 27, 2021
2
minutes
Conversion Optimization
Conversion Strategy Marketing Explained
September 29, 2021
6
minutes
Strategy & Insights
Why Companies Using Chatbots Increase Revenue
October 12, 2021
4
minutes
Strategy & Insights
The Best Chatbot Use Cases
October 21, 2021
3
minutes
Strategy & Insights
The Power of Omni Channel Customer Engagement Solutions
October 26, 2021
4
minutes
Strategy & Insights
15 Chatbot Statistics in 2022 You Need to Know
November 2, 2021
4
minutes
News
Be Curious And Have Fun: The Kindly Career Path
November 19, 2021
2
minutes
Strategy & Insights
Why The Top Customer Self-Service Tools Are AI Chatbots
December 14, 2021
4
minutes
News
Introducing Bot Improvements – a better way to automate chatbot optimization
December 15, 2021
4
minutes
Conversion Optimization
5 Website Pop Up Examples That Don’t Suck
January 26, 2022
4 min read
minutes
Strategy & Insights
What Problem Does A Chatbot Solve?
February 16, 2022
3
minutes
Conversion Optimization
How to Increase Sales In Your Online Store With Online Marketing
February 23, 2022
2
minutes
Strategy & Insights
All About FAQ-Based Chatbots & Why AI Chatbots Are A Better Alternative
March 3, 2022
2
minutes
Strategy & Insights
How Elkjøp Streamlined Chatbot Ops From Kindly’s Latest AI Update
March 16, 2022
3
minutes
Product & Technology
An AI Experiment With GPT-3
December 15, 2022
3
minutes
E-commerce & Retail
5 Reasons You Need A Chatbot To Survive Black Friday
November 24, 2022
2
minutes
Product & Technology
Is My Chatbot Good Enough?
October 7, 2022
3
minutes
Product & Technology
Multilingual Bots
November 15, 2022
3
minutes
Industry-specific
Flying High With Chatbots
April 7, 2022
2
minutes
Conversion Optimization
5 of the Best Abandoned Cart Emails to Inspire You
August 26, 2021
5
minutes
Conversion Optimization
Conversion Strategy Marketing Explained
September 29, 2021
6
minutes
Conversion Optimization
5 Website Pop Up Examples That Don’t Suck
January 26, 2022
4 min read
minutes
Conversion Optimization
How to Increase Sales In Your Online Store With Online Marketing
February 23, 2022
2
minutes
Customer Support
Unisport partners with Kindly to Improve Customer Support
November 8, 2023
2
minutes
Customer Support
How To Create A Guided Conversation Chatbot Framework
April 23, 2020
3
minutes
Customer Support
Need Outsourced Customer Support Services? Here's Why You Should Consider A Chatbot Instead
July 7, 2021
5
minutes
E-commerce & Retail
How to Improve Customer Service in Your E-Commerce Business
June 25, 2020
4
minutes
E-commerce & Retail
Product Recommendations from Chatbots? Yes, Please!
June 24, 2021
2
minutes
E-commerce & Retail
Why is Shopping Cart Abandonment a Problem for Retailers?
June 30, 2021
4
minutes
E-commerce & Retail
5 Reasons A Conversational AI Website Grows Your E-Commerce Business
September 16, 2021
4
minutes
E-commerce & Retail
Møller Mobility Group will use a chatbot from Kindly as one of several measures to create better customer experiences
September 27, 2021
2
minutes
E-commerce & Retail
5 Reasons You Need A Chatbot To Survive Black Friday
November 24, 2022
2
minutes
Industry-specific
How Will Customer Service Change in the Future?
July 6, 2020
3
minutes
Industry-specific
How Chatbots Create Value for the Automotive Industry
January 14, 2021
2
minutes
Industry-specific
Flying High With Chatbots
April 7, 2022
2
minutes
News
Kindly and Posten Bring Announce Strategic Partnership to Enhance Customer Communication with AI Chatbot Technology
October 24, 2024
2
minutes
News
Kindly Continues Global Growth, Adds New Office In Sweden
March 18, 2021
2
minutes
News
Our New Mission: Give Your Customers a Better Experience
July 7, 2020
2
minutes
News
Kindly Hires New Chief Marketing Officer and Chief Customer Officer
April 23, 2021
2
minutes
News
Be Curious And Have Fun: The Kindly Career Path
November 19, 2021
2
minutes
News
Introducing Bot Improvements – a better way to automate chatbot optimization
December 15, 2021
4
minutes
Product & Technology
How Artificial Intelligence Tools Improve the Online Shopping Experience
June 25, 2020
4
minutes
Product & Technology
New Kindly Feature – Nudge
October 26, 2020
2 min read
minutes
Product & Technology
An AI Experiment With GPT-3
December 15, 2022
3
minutes
Product & Technology
Is My Chatbot Good Enough?
October 7, 2022
3
minutes
Product & Technology
Multilingual Bots
November 15, 2022
3
minutes
Strategy & Insights
Understanding Trust in Chatbots: A Four-Stage Journey
May 15, 2025
3
minutes
Strategy & Insights
How to build trust between chatbots and their users
December 12, 2024
3
minutes
Strategy & Insights
How to Use Chatbots to Improve Your Customer Experience
April 30, 2020
3
minutes
Strategy & Insights
Top 10 Reasons Why Chatbots Are the Future of Marketing
October 14, 2020
3
minutes
Strategy & Insights
Giving Customers a Voice - Using Chatbots and AI for Customer Insights
June 11, 2021
4
minutes
Strategy & Insights
Only a Third of Sweden's Largest E-Retailers Use Online Chat
June 21, 2021
2
minutes
Strategy & Insights
Why the Death of Third-Party Cookies Has Permanently Changed Cross-Domain Tracking & Retargeting
June 23, 2021
5
minutes
Strategy & Insights
Why Companies Using Chatbots Increase Revenue
October 12, 2021
4
minutes
Strategy & Insights
The Best Chatbot Use Cases
October 21, 2021
3
minutes
Strategy & Insights
The Power of Omni Channel Customer Engagement Solutions
October 26, 2021
4
minutes
Strategy & Insights
15 Chatbot Statistics in 2022 You Need to Know
November 2, 2021
4
minutes
Strategy & Insights
Why The Top Customer Self-Service Tools Are AI Chatbots
December 14, 2021
4
minutes
Strategy & Insights
What Problem Does A Chatbot Solve?
February 16, 2022
3
minutes
Strategy & Insights
All About FAQ-Based Chatbots & Why AI Chatbots Are A Better Alternative
March 3, 2022
2
minutes
Strategy & Insights
How Elkjøp Streamlined Chatbot Ops From Kindly’s Latest AI Update
March 16, 2022
3
minutes