Telecommunications

Transform telecom customer service with AI

Automate common customer inquiries to improve response times, lower support costs, and enhance user satisfaction.

Book demo

Seamless integrations, smarter conversations

Smart Webhooks empowers your chatbot to seamlessly integrate with external systems and user databases - enabling real-time access to customer data.

This integration allows your chatbot to provide instant, tailored responses to inquiries about account details, service issues, and more, reducing the need for live agent intervention. By automating these interactions, your company can enhance efficiency, improve customer satisfaction, and maintain a competitive edge in the market

Say goodbye to repeating yourself – AI that remembers

Memory understanding enables chatbots to retain and recall information from previous interactions, creating a seamless and tailored experience for each user.

By storing key details - such as user preferences, past issues, and account specifics - the chatbot can provide instant, context-aware responses without repeatedly asking for the same information. This continuity not only reduces customer frustration but also streamlines support processes, leading to increased satisfaction and loyalty.

Evolving telecom customer support with the Kindly Chatbot Platform

Youfone enhanced customer support by using Kindly.ai's chatbot, reducing live agent handovers and improving service scalability with 24/7 automation.

Read customer story

Unisport reduces customer inquiries by 52% with chatbot technology

Discover how Unisport expands into new markets without hiring more support agentsDiscover how Unisport expands into new markets without hiring more support agents

Read customer story

Turn customer conversations into actionable insights

AI topics helps telecom providers analyze customer interactions in real time, uncovering trends, common issues, and emerging needs. By understanding what matters most to subscribers - whether it’s network concerns, billing inquiries, or service upgrades - companies can optimize support, enhance retention strategies, and deliver more personalized experiences.

With AI-driven insights, telecom brands can proactively address pain points, improve efficiency, and stay ahead of customer expectations.

What our customers has to say

Emil A.

Effectiveness, smart & easy solutions. We've had been in encounter with them several times during the time we've had them. One of the main things that we're especially in keen of is the fast replies when in need of help. We've also had several analysts done with our bot where Kindly not only does the analyzis, but also comes with a lot of improvements. Highly appreciate it. It's also very easy to build in and easy to launch.

John S.

I would say the people working there, everyone I've met from there have all been super nice and helpful people, It's very easy to implement, and it's been exceeding all my expectations about what it would be like.They've been proactive in checkin in with us, they've given us valuable insights to make our bot better, if i have a customer I get support the same day, usually way faster than that. One thing I've liked alot is the transparancy about what features are being requested and status logs on how often you're using them.

Thomas A.

Kindly's Chatbot has proven to be an excellent addition to our website. Its utilization of GPT technology is truly remarkable, leaving us deeply impressed with the cutting-edge innovation. We are highly satisfied with the dedicated team that facilitated the seamless integration of the chatbot onto our website.

What our customers has to say

Emil A.

John S.

Thomas A.

Transform your telecom customer experience with conversational AI

Deliver fast, reliable support with our Conversational AI. Whether customers need help with billing, plan upgrades, or technical issues, our chatbot provides instant, accurate responses - reducing wait times and boosting satisfaction.

Book demo Contact us